How To Manage A Sales Team
As a leader of a sales team, you need to have different types of styles of leadership to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
If you are new to being a manager, you will often make mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Rather, creating a sales team, you will be cloning yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
One approach that you can use when faced with a problem is the consultative approach. Consult from your team members on what you should do. You should not be the one to say what you do. See what they have in mind concerning an account, a customer or a situation. You should understand how your team want to have their problems solved and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.